Privacy Policy for Eek Records
1. Introduction
At Eek Records, accessible at eekrecords.com, your privacy is paramount. We are dedicated to protecting your personal information, respecting your rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and promoting transparency in our data practices. This Privacy Policy outlines how we process your data, the choices you have regarding your personal information, and our commitment to safeguarding your privacy.
2. Scope and Data Controller
This Privacy Policy applies to all users of the website eekrecords.com. Eek Records is the data controller of your personal information, determining the means and purposes of processing your data. This Policy applies to information collected directly from you through the website as well as indirectly through tools and services used on eekrecords.com.
If you have questions about this Privacy Policy or how we handle your personal data, you can contact us at: [email protected].
3. Categories of Data Processed
We collect and process the following categories of personal data:
a) Usage Data – This includes information your browser sends when you visit our site, such as IP addresses, browser type/version, referring URLs, pages viewed, session duration, and general usage patterns.
b) Account Data – When you create or update an account, we collect your name, physical address, email address, and telephone number.
c) Profile Data – This includes data you provide or generate within your account, such as preferences, past purchases, browsing behavior, and saved items.
d) Communication Data – We retain records of your communications with us, including email correspondence, contact form submissions, customer support interactions, and inquiry history.
e) Technical Data – Information including your device type, operating system, system configurations, device identifiers, and other diagnostic data necessary for platform support and marketing analytics.
f) Transaction Data – This comprises order information, payment methods (excluding full credit card details, handled via third-party processors), delivery details, and billing-related records.
g) Preference Data – This includes any consent you give for marketing communications, product interests, and notification choices related to services or offers.
4. Legal Bases for Processing
Eek Records processes your personal data on several lawful bases:
– Consent: When you voluntarily provide data or opt into communications, we process this data with your informed consent.
– Contract: We process data necessary to fulfill a purchase, deliver services, or manage a user account.
– Legal Obligations: We may process data to comply with applicable legal requirements, such as tax, accounting, or fraud prevention regulations.
– Legitimate Interests: We process data to improve website functionality, protect our platform, and provide customer support, in a manner that does not override your privacy rights.
5. Your Rights
Under the GDPR and CCPA, you have the following rights regarding your personal data:
– Right of Access: You may request information about what personal data we hold about you and how we use it.
– Right to Rectification: You can request corrections to inaccurate or incomplete personal data.
– Right to Erasure: In certain circumstances, you may request deletion of your personal data.
– Right to Restrict Processing: You have the right to request that we limit our use of your data under specific conditions.
– Right to Data Portability: Where applicable, you may request the transfer of your personal data to another service provider.
– Right to Object and Opt-Out: You have the right to object to processing based on our legitimate interests, including marketing communications.
To exercise any of these rights, contact us at [email protected]. For California residents, additional rights under the CCPA may include the right to request categories of data sold or disclosed and the right to opt out of the sale of personal information.
6. Security Measures
We implement comprehensive security measures to protect your personal data against unauthorized access, misuse, loss, or disclosure. These measures include:
– SSL encryption for sensitive data transmission
– Controlled access to backend systems and user data
– Regular backups and monitoring for anomalies
– Security training for staff and data handlers
Despite our efforts, no system can be fully secure. We encourage users to take appropriate measures to safeguard their credentials.
7. International Data Transfers
Your information may be processed in jurisdictions outside of your residence, including the United States. Where such transfers occur, we ensure that appropriate safeguards are in place, such as EU Standard Contractual Clauses and compliance with regional data transfer requirements.
8. Data Retention
We retain your data only for as long as necessary for the purposes it was collected:
– Account and Profile Data: Retained for the lifetime of your account and for up to 6 years after closure to comply with legal obligations.
– Transaction Data: Retained for 7 years for accounting and compliance purposes.
– Communication Data: Retained for up to 3 years for customer service analysis and records.
– Usage and Technical Data: Retained for 12–24 months for analytics and platform improvement.
– Marketing Preference Data: Retained until you withdraw your consent or opt out.
9. Cookie Policy
We use cookies and similar tracking technologies on eekrecords.com to enhance your experience and improve our services. Cookies fall under the following categories:
– Essential Cookies: Required for basic website functionality (e.g., shopping cart, authentication).
– Functional Cookies: Facilitate additional features and personalization options.
– Analytics Cookies: Help us analyze website traffic and user behavior.
– Performance Cookies: Improve site reliability, loading speeds, and interface interactions.
10. Cookie Management and Compliance
When you visit eekrecords.com, you are prompted to provide consent to our use of non-essential cookies in compliance with GDPR. You can manage cookie preferences at any time via your browser settings or the consent management tool on our website.
Under the CCPA, California users can opt out of the sale of personal information by exercising the “Do Not Sell My Information” preference, when applicable. We do not currently sell personal information.
11. Children’s Privacy
eekrecords.com is not intended for use by children under the age of 13. We do not knowingly collect personal information from minors. If you believe your child has submitted personal information to us without your consent, please contact us at [email protected], and we will take appropriate steps to delete such data.
12. Policy Updates
We may update this Privacy Policy to reflect changes in technology, legal requirements, or our practices. Any updates will be posted to this page. Material changes will be accompanied by a notice where legally required. We encourage you to review this Policy regularly to stay informed about how we protect your data.
13. Contact Us
For any inquiries, complaints, or to exercise your rights under this Policy, please contact our Data Privacy Officer at:
Email: [email protected]
We are committed to full compliance with GDPR, CCPA, and all other applicable data protection laws. If you have any concerns regarding your personal data or how it is handled, please contact us and we will address your concerns diligently and transparently.